Information Technology

​​​​​Information Technology provides project management; business and data analysis;  and software development, maintenance, administration, support and security for:

• 152 in-house developed client/server and web-based applications.
• 109 State of Minnesota and third-party vendor applications.
• 53 ECM modules containing more than 26  million documents in all county departments.
• The County’s intranet, external website and extranets used by business partners.

Information Technology fully supports the county’s infrastructure which includes:

• Primary and secondary data centers with disaster recovery capabilities.
• More than 300 miles of fiber optic networks connecting three major service centers and 23 satellite buildings.
• Voice-over-IP telephones and Unified Communications, including voice mail, voice messaging-to-email, email, desktop video conferencing and faxing.
• Almost 1,000 databases.
• More than 500 physical and virtual servers.
• 355 Tb of data.
• 2,400+ desktop, laptop and virtual desktop computers.
• Audiovisual and videoconferencing services in more than 25 conference rooms.
• Digital signage in various buildings.
• A centralized IT help desk, which processes almost 2,000 customer calls every month.